badjle Responsible Gaming — Play Smart, Stay in Control

badjle is a real-money gaming platform strictly for adults. Bangladesh law, along with badjle's own terms and policies, prohibits any person under the age of 18 from registering an account or participating in any form of gambling activity on the platform. This rule is absolute and non-negotiable.

How We Verify Age

During the account registration process, every user is required to declare that they are aged 18 or above. Beyond this declaration, badjle employs an active Know Your Customer (KYC) verification process. Before a player may make their first withdrawal — and in many cases before their first real-money deposit is confirmed — our verification team will request documentary proof of identity and age. Accepted documents include:

• Bangladesh National Identity Card (NID)
• Valid passport (any nationality)
• Bangladesh driving licence with date of birth clearly visible
• Birth registration certificate accompanied by a secondary photo ID

Accounts that cannot be verified as belonging to a person aged 18 or above will be suspended without notice. Any funds held in an unverified or underage account will be handled in accordance with applicable law and badjle's Terms & Conditions.

Protecting Young People

If you share a device or a network with minors, badjle strongly recommends enabling parental control software on that device to prevent young people from accessing gambling websites. Widely used tools include Google Family Link, Apple Screen Time, Net Nanny, and Bark. badjle will never knowingly accept a registration from a person under 18, and any credible report that a minor has accessed the platform will be investigated immediately.

Gambling is a form of entertainment and for the vast majority of players it remains a controlled, enjoyable activity. However, for some individuals gambling can become problematic — interfering with finances, relationships, work, and mental health. Understanding the warning signs is the first and most important step toward addressing a gambling problem.

If you recognise two or more of the above signs in your own behaviour or in the behaviour of someone close to you, we encourage you to take the self-assessment in Section 3, and to explore the support resources in Section 7. badjle's responsible gaming team is always available to assist without judgement.

Problem gambling is a recognised health condition and one that responds well to early intervention. You do not need to wait until a situation becomes a crisis before seeking help. Reaching out early — whether to badjle's support team, a trusted friend, or a professional counselling service — is the most effective action you can take.

The following questions are adapted from internationally recognised problem gambling screening instruments. Answer each question honestly — these responses are for your personal reflection only and are not submitted to badjle. If you answer "Yes" to three or more questions, we strongly encourage you to contact a support resource or use one of the responsible gaming tools described in Sections 4 and 5.

Self-exclusion is a formal process by which a player requests that badjle permanently or semi-permanently prevent them from accessing and gambling on the platform. It is the strongest tool available for players who believe their gambling has become or is at serious risk of becoming harmful. badjle takes all self-exclusion requests seriously and processes them on a priority basis.

How to Apply for Self-Exclusion

Maintaining a clear budget is one of the most effective habits for keeping gambling enjoyable and under control. badjle's limit-setting tools are designed to give you firm, automatic enforcement of the financial boundaries you set for yourself — removing the temptation to override a spending decision in the heat of the moment.

Setting Your First Deposit Limit

New badjle players are encouraged to set a deposit limit before making their first real-money deposit. You can do this during the registration flow or at any time afterwards by navigating to Account > Responsible Gaming > Deposit Limits. Limits are available in the following time frames:

• Daily Limit: Maximum total deposits per calendar day (midnight to midnight, Bangladesh Standard Time)
• Weekly Limit: Maximum total deposits across any rolling 7-day period
• Monthly Limit: Maximum total deposits across any rolling 30-day period

The Cooling-Off Rule

When you apply a deposit limit, it comes into effect immediately. If you later wish to increase your limit — for example, to allow a larger deposit — the increase does not take effect for a mandatory 72-hour cooling-off period. This deliberate delay is in place to prevent impulsive decisions made during active gambling sessions from undermining your financial boundaries. Decreasing a limit, by contrast, always takes immediate effect with no delay.

All limit-setting actions are logged in your account history with a timestamp, so you can review your own responsible gaming decisions at any time. If you would like to discuss appropriate limit levels with a member of badjle's support team, our agents are available via live chat 24 hours a day, 7 days a week.

If you are concerned that gambling is having a negative impact on your life or the life of someone close to you, reaching out for support is the most important step you can take. badjle's support team can assist with responsible gaming tools and account restrictions, but for professional counselling, debt advice, and psychological support, we encourage players to contact the specialist organisations listed below.

All support contacts below are provided in good faith for the benefit of our players. badjle is not affiliated with any of these organisations and does not receive any commercial benefit from referrals.

badjle's responsible gaming programme is not a compliance checkbox — it reflects a genuine commitment to the wellbeing of every player on our platform. The following are the firm commitments we make to every badjle account holder:

• We will never market gambling to under-18s. Our advertising, promotions, and outreach are directed exclusively at adults. No badjle communication will be designed to appeal to minors.
• We will process all responsible gaming requests on a priority basis. Self-exclusion requests, limit reductions, and time-out activations are never delayed for commercial reasons. Player protection requests take precedence over retention activity.
• We will never attempt to reverse a self-exclusion decision. Once a player has entered self-exclusion, our team will not attempt to persuade them to shorten the exclusion, override it, or re-engage with promotional content during the exclusion period.
• We will maintain transparent account histories. Every deposit, wager, withdrawal, and responsible gaming tool activation is recorded in your account history and accessible to you at any time, so you can make informed decisions about your play.
• We will train our support staff. All badjle customer support agents receive training on identifying and responding to responsible gaming concerns. Agents are empowered to flag accounts for welfare review where gambling patterns suggest a potential problem.
• We will act on player welfare alerts. Where our monitoring systems or support team identify patterns consistent with problem gambling — such as rapidly escalating deposit frequency or repeated chasing behaviour — we will proactively reach out to the player and offer responsible gaming resources.
• We will protect player data. All responsible gaming interactions are handled with the strictest confidentiality. Disclosures made to our support team in the context of a responsible gaming request are never used for commercial or marketing purposes.

badjle is committed to being a platform where entertainment, safety, and fairness coexist. We ask all players to play within their means, take regular breaks, treat gambling as entertainment rather than a financial strategy, and to reach out early if their enjoyment of the platform starts to feel like something more difficult to manage.

For the full terms governing account suspensions, self-exclusion conditions, and player obligations, please refer to our Terms & Conditions. For information about how we handle data disclosed during responsible gaming interactions, please review our Privacy Policy.